Cancellation for an order is only possible before the item is dispatched by the seller.
Depending on whether you are a buyer or seller, an order can be under the following circumstances:
A buyer can request to cancel the order by contacting the seller.
A seller can cancel before the order has been dispatched.
Please check seller refund policy in the seller's store. Each seller has a different refund policy or no refund policy.
The seller can issue Paypal refunds when they accept cancellation request or return request by
Viroboss does not manage the payment between the buyer and seller. The payment is directly paid to the seller's Paypal account. Please open seller dispute in Paypal's resolution center.